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You, in all likelihood, are located a long distance away from SDI's headquarters in the U.S. Yet today's technology makes it easy for you to join a webinar with participants who are located all over the world. In much the same way, more and more of the technical content that we produce is used by people in other countries -- people who speak different languages, who come from different cultures, and who use dif...

Together with SDI's CMS partner DITAToo we continue to have a closer look at DITA use around the world. Next up is China, seen through the eyes of our Shanghai Office Manager Péter Acs. Peter was interviewed by Alex from DITAToo Péter has been in the field of technical communications for over 5 years. He is responsible for the day-to-day management of operations, client relationships, and business development for S...

Our CCMS partner DITAToo recently interviewed Peter Acs and myself about the adaptation of DITA in China (with Peter) and Finland (with yours truly). The first part, concerning Finland and DITA, was just published by Alex from DITAToo and we did not want you to miss it. What are the experiences and adaptation rates in your country and what are the challenges faced in adapting DITA? Let us know!   Alex Masycheff: ...

We appreciate all of our clients. Each one is unique, with its own corporate culture. Often, that culture makes it easier to work with the client. But sometimes it erects obstacles that we have to overcome. How can you measure the corporate culture of a client you're working with, or are about to work with? For that matter, if you're a full-time employee, how can you measure the culture of a company that you're considerin...

You don't have to learn technical writing! So says the website for DrExplain, a tool for creating software help systems. Imagine, with a few clicks, creating a software user guide that shows every window and every dialog, with annotations keyed to every clickable object. Here’s a sample from the User Guide: Wanting to see for myself, I took DrExplain v4.10 for a test drive. I found that it’s good at what it does – gener...

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