Systems Documentation, Inc.

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How We Work

In addition to providing superb technical writing and training services, SDI has expanded its operations into the following areas:

Enterprise Information Consulting Services

SDI now assists organizations achieve efficiencies and cost savings in knowledge based program activities, and end-to-end information development, management and delivery through integrated process modeling and workflow automation platforms.

Structured and Unstructured Data Analysis

SDI recognizes that businesses operate in a culture of data-driven decision making. Thus, SDI now assists organizations manage and analyze the voluminous amounts of structured and unstructured data that is generated in their specific industry domain, including but not limited to, the areas of cybersecurity, additive manufacturing, and Internet of Things (IoT) deployments. SDI specializes in converting massive amounts of structured and unstructured data into information, then to knowledge, and finally into wisdom that can be effectively applied to the specific industry domain of any organization.

Staff Augmentation and Managed Services

SDI now offers executive recruitment, staffing and managed services. SDI is able to ensure that our clients have the most innovative resources and project solutions on the market. We have been delivering value-added services to IT, Telecommunications, Pharmaceutical, Biomedical, Clinical Research, Financial Services, Government Agencies, Electronics, Retail, Energy, and other market segments.

Staffing Services: SDI provides temporary and permanent placements matched to the unique needs of each client. Through our comprehensive pre-screening and recruiting, and competitive pricing, we ensure that our clients get the best resources (in a variety of areas at all levels, i.e. Project Managers, Business Analysts, IT Security Specialists, Network Infrastructure experts, or Business Intelligence Developers) and at a great value. We listen and respond to your business priorities, and foster strong teamwork to achieve your goal as part of our mission.

Project Solutions: SDI, with its proven project management expertise and rigorous delivery methodology, is able to manage and deliver complete end-to-end projects and seamlessly work in concert with our clients. Our history of managing projects for Fortune 500 clients for over 28 years allows us to successfully support outsourced projects to a successful end for our clients.

Areas of Expertise Include:

IT Security and Engineering

Cloud Computing
Server Architecture
Desktop Architecture
Networking Services
IT Infrastructure
IT Strategy Architecture
Cyber Security/Penetration Testing
Help Desk/Support Services

Development Expertise

Application Development (Java, HTML, Flex, C/C++)
Program/Project Management
Business Analytical Specifications
Quality Management/Testing
Econometric Financial Modeling
Business/Financial Cases
Methodologies/Best Practices

Risk Expertise

Disaster Recovery
SOX (Sarbanes-Oxley)
Risk Metrics
Outsourcing Risk
Contingency Planning
Anti-Money Laundering
Financial Analysis
Compliance Architecture

Managed Services

Help Desk Support
Server Architecture & Management
CRM & Call Center – Siebel
ERP (HCM, FM) – PeopleSoft
Collaboration & Content – SharePoint
ITSM
Case Management
Business Intelligence/Analytics