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22

Yoda on my shoulder

This week the ol' Twitter stream brought a link to Pam Slim's video, Do You Believe It? Pam talks about pursuing your goals without worrying about what others think or about whether your ideas are good enough.

As you watch, look in the background. There, seated in a chair, is a Yoda doll. As Pam speaks, Yoda looks as if he's perched on her left shoulder.

While the words are Pam's, the insights and the advice are coming from the Jedi master himself.

What a great model for technical writing! I ought to write as if Yoda is perched on my shoulder -- so that...

When I write how-to guides I have the experience, the know-how, and the empathy to guide you through the task.

When I write marcom I understand your business problem and I can lead you to just the right solution.

Even when I write parts catalogs I know all of the information and I have the answers to all of your questions.

As you write technical content, consider your role to be that of a Jedi master: passing on knowledge and wisdom, and instilling confidence in your readers. And may the Force be with you.

About the Author

Larry Kunz

Larry Kunz is a project manager and information architect with SDI with more than 30 years’ experience as a writer, manager, and planner. He has experienced the transition from book-based documentation to today's integrated delivery of information both as a writer and a manager. Larry is a Fellow in the Society for Technical Communication (STC) and in 2010 received the STC President’s Award for leading the Society's strategic planning effort.


Posted in: Global Solutions
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Comments:
Julio Vazquez
Friday, June 22, 2012 9:58 AM
I'm sure Yoda would probably sum it all up this way, "Believe it you must; so convincing you'll be."

Lack of confidence can definitely undermine your writing and make you lose focus on the message. This doesn't mean that confidence is a substitute for solid research or interviews but without confidence that you have done your homework correctly, the writing suffers. Even when unsure of a few points in your initial drafts, write with authority and have your SMEs point out any misconception you have to strengthen the words you have committed; there's no shame in getting it wrong in the first pass. Timidity leads to vagueness, which leads to even more rework.

Nice post!
Larry Kunz
Friday, June 22, 2012 11:10 AM
That's an excellent point about confidence, Julio. In order to give confidence to our readers, we have to draw on the confidence we already have in ourselves. Which ties back to Pam's message: Believe in what you're doing. Thanks!
Doll
Wednesday, May 15, 2013 11:01 AM
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