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Be a nice, helpful person. Get to know your audience, and apply what you know. It's good advice for both marketers and technical communicators.
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We write technical documentation so that readers can do tasks. Let's do everything we can to make it easy for them. Not just in summer but all year long.
It's all over the web: Content is king. But a content strategy is useless if it considers the content without also considering who uses the content, and why.
On June 17 I'll speak about project management for technical communicators. Here are four reasons you need to be there.
The next big sports star and the next big trend in technical communication. They have more in common than you might realize.
The semantic web is like a big banquet room, and the party is almost ready to start. But the partiers aren't waiting.
Localization (popularly known as L10N). Internationalization (I18N). On Agile projects, they can mean consternation (C11N). What are the best practices for translating in Agile?