One of the things I do is try to stay current with the trends in the industry. Content strategy has been getting more focus now than it has in the past, which is a good thing for all. However in examining recent information, including this knol by Jeffrey MacIntyre and Colleen Jones, I'm left scratching my head. I guess the thing that puzzles me t...

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At last week's RTP DITA User's Group meeting (which also includes  Boston and Rhode Island), we discussed topics for the coming year. In the course of the discussion, we touched upon the idea of doing a session about editors. In the discussion, one member stated that we should try to present as many different editors as we could beca...

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A recent project compels me to write down some thoughts about how to build a useful learning experience. Whether the delivery vehicle is online (eLearning) or in a traditional classroom setting, there are a few things that can help make the consumer of your learning materials more successful. List the learning objectives - Many moons ago, wh...

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Your organization has decided that it's time to move to XML. Because your information needs appear unique, you determine that it would make sense to create your own document structure that fits your needs.

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An example of how not having someone in control of your content could result in problems for your corporate image.

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Doesn't it seem like you're at the end of Dirty Harry's gun barrel when you get results back from a search term in your web browser? Putting aside the penchant of some search engines to place links to related commercial sites before the actual content you want to see, you still have to wade through a number of links that may not be as closely relat...

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Here's the key to the information strategy that I saw aboard the ship: layering.

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