The Information Excellence practice at SDI Global Solutions is managed by our team consisting of the industry's brightest talent and employs proven methodologies with one goal in mind—to help our clients gain a competitive advantage by improving their customer's total product experience. We do this by helping our clients communicate in the most effective methods possible. Single source authoring and effective content management strategies are at the heart of Information Excellence consulting and our team of dedicated professionals are experts in effective communication systems and methods.
The graphic above identifies the methodology we employ to help our clients achieve information excellence. A full-scale consulting engagement helps our clients streamline the information development and management process and examines the following:
Process analysis – We work with your experts to determine the inputs that go into producing the information output delivered and identify the customers of the information and their needs. We help to streamline the process in order to enable precise, concise, and timely materials in shorter cycles.
Information analysis – We identify the best alternatives to enable the information to address how the product is used. We analyze the multiple information sources used to create different outputs and identify cost efficiencies that may be realized with improved processes for information creation and management.
Culture analysis – We work with your staff to analyze the current culture for information development and address the paradigm changes needed to move forward.
Tool analysis – We identify the current information development tools and analyze them in terms of their support of a streamlined information development process. In some cases, we recommend new tool sets, in others we identify process improvements utilizing the tools in place.
Conversion analysis – We work with client teams to transform the current information development process and tools into an environment that supports modularity, and information reuse. We identify the extent of information restructuring needed after conversion and make appropriate recommendations.
To find out how SDI can help your organization achieve its goals, please contact us.