SDI Support

Your annual Author-it Maintenance Plan provides the following services:

• Web Support - unlimited technical support using Author-it's online helpdesk, including notification and downloads for all updates (maintenance releases)
• Upgrade Protection - notification and downloads for all new versions

SDI can provide additional support as needed, including a personalized help plan; contact jhawkins(at)sdicorp.com for more information.

Additional free help is available from the following sources:

• Extensive user documentation (available online and downloadable as PDF and help formats)
• On-line Knowledge Center
• User forums with searchable archives

For additional services, see SDI Single Sourcing Services or SDI Single Source Training.

For pricing, contact us at jhawkins(at)sdicorp.com.