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SDI has evolved over 25 years to become a multifaceted organization
that provides corporate clients, and government clients with the
following valuable business evolution, business system and product-related
services:
Business Transformation Support
Business transformation is an ongoing process at most
companies due to market outlook, financial considerations and, of
course, regulatory issues. Add to that, the occasional restructuring
and merger/acquisition.
SDI has services and solutions that can provide valuable assistance
for your programs and initiatives:
- Initiative and Program Support — Planning, Definition,
Communication, Coordination
- Technical Consultants — Engineering, Architecture, Process,
Integration, Migration, Training, Documentation, Consolidation
- Process Analysis, Mapping and Redesign — Specialists
that can work with your team to understand and document current
business processes, internal and external interfaces, data mapping
criteria and process redesign requirements
- Solutions — Process Integration, Business Process Automation,
Workforce Retraining, Data/Document Mining, Knowledge Management,
Workflow, Visualization, Electronic Data Capture, Real-Time Support,
Web-Enablement, etc.
- Real-Time Enterprise Platforms and Frameworks — SDI’s
NextNet—your answer to Straight-Thru-Processing,
End-End Processing and other initiatives related to your migration
to a real-time capability
SDI’s technical and professional service team can participate
with other consulting organizations that are tasked to help you
in activities involving substantial business change.
IT Support
Skilled Resources — The success of your project depends
on the right people at the right time. Besides the availability
of skilled staff personnel, we actively recruit, screen and employ
experienced professionals in a variety of disciplines that work
at our clients' site and make major program or project contributions.
Rapid Web Application Development — Our Applications Development
Group can analyze technical and functional requirements for automating
many types of business functions, and quickly develop proof of concepts,
prototypes and production-ready, Web-based systems. We use a variety
of technologies to build applications that integrate and perform
within our clients' computing and networking environments.
We even build applications without coding... No kidding, ask us
about InstaKnow, a unique
and powerful method of very rapidly building, complex, rules-based,
real-time Web applications that can instantly integrate disparate
systems, data sources, devices and people to automatically perform
real-time, end-end business processes.
Specialists — SDI specializes in Knowledge Authoring, Capture,
Conversion, Management and Delivery Systems that employ sophisticated
uses of XML, SCORM, Document Mining, Web Mining and other technologies
to seamlessly integrate disparate data sources, and provide focused
knowledge integration applications (Customer Support, Call Center
Support, Training, Distance Learning, Condition-Based Maintenance/Repair,
etc.).
Product Support
SDI...Focused on the Success of Your Products — Bringing
products to the marketplace and supporting them after purchase often
requires the help of specialists. SDI has the experience, resources,
technology and business methods needed to support the entire product
life cycle with:
- End-End Documentation Design, Development
and Delivery
- Proposal Preparation
- Product Design, Development Testing
- Product Announcement and Promotion
- User Manuals
- Sales and Marketing Collateral
- Service and Support Literature
- Catalogs
- Corporate/Product Communications
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