SDI can enable you to quickly transfer technical information about soon-to-be-announced products from engineering to a worldwide service and support organization. Using our e-Learning Development System, LDS Studio, integrated audio presentations, how-to video clips, and self-directed lab exercises provide the benefit of hands-on practice using the new technical information.

Creative use of multimedia proves to be the most effective and efficient strategy for satisfying the time-critical training needs of our client and the audience.

The SDI blend of expertise, creativity, and resources will result in training that:

• Is efficient and effective at a low cost
• Suits the specific needs of the audience
• Develops field readiness to support a new product launch
• Strengthens the client's worldwide service and support capability

The SDI team can work with your engineering team to determine the particular information that service and support personnel will need.

The core learning components—presentation, video, and labs—can be quickly rebuilt to contribute to other training efforts. For example the learning components can be:

• Combined into a facilitated training session
• Used by course designers to develop more complete steady-state training after product introduction
• Used as components in Web-based training